Midicine Plus Pharmacy

التقييم العام

Patient experiences at Midicine Plus Pharmacy - Branch present a mixed picture, with significant concerns raised about staff professionalism and service efficiency. Several reviewers describe instances of unprofessional conduct, particularly during night shifts, where staff appeared preoccupied with personal calls or dismissive of patient inquiries. Long wait times are a recurring issue, with one patient waiting twenty minutes only to discover the staff's inability to process insurance pre-approvals. Another patron, who was pregnant, reported being left unattended for an extended period while staff assisted other customers, leading to frustration and ultimately not receiving their prescribed medication due to perceived rudeness. Pricing was also mentioned as a negative factor by one reviewer. However, a positive shift in service quality was noted by one patient who stated that previous unprofessional staff had been replaced with a more professional team, indicating potential for improvement. The pharmacy's location in Khalifa City A, near Etihad Plaza, was mentioned by multiple reviewers.

أبرز ما ذكره المرضى

• Staff professionalism(5 إشارات)
• Wait times(2 إشارات)
• Insurance processing
• Customer service rudeness(2 إشارات)
• Pricing
• Staff changes

أصوات المرضى الحديثة