Althiqa AL Dowaliah Pharmacy

التقييم العام

Althiqa AL Dowaliah Pharmacy L.L.C - Sole Proprietorship L.L.C receives a generally positive reception from its patrons, with many highlighting the helpfulness and professionalism of its staff. Several reviewers mention specific pharmacists, like Doctor Shahad, who consistently provide assistance. The pharmacy's approach to medicine availability is also frequently praised; when a needed item is out of stock at one location, staff are noted for sourcing it from other branches and arranging delivery without additional cost. This proactive service, coupled with the convenience of sending prescriptions via WhatsApp for delivery, contributes to a smooth and stress-free experience for many. The speed of service and delivery is a recurring theme, with customers appreciating prompt responses to inquiries and efficient order handling. However, a significant negative experience was reported regarding delivery delays and a lack of communication. One customer detailed waiting nearly four hours for a WhatsApp-ordered delivery, only to be informed the driver was unavailable without prior notification. This incident led to frustration and the inability to secure medication elsewhere in a timely manner, pointing to a need for improved communication protocols during service disruptions. Despite this isolated severe complaint, the majority of feedback centers on the pharmacy's accommodating staff and efficient processes.

أبرز ما ذكره المرضى

• Staff friendliness(4 إشارات)
• Delivery speed(3 إشارات)
• Medicine sourcing
• WhatsApp prescription service
• Teleconsultation convenience
• Communication issues
• Order fulfillment delays

أصوات المرضى الحديثة