AL Nahda Pharmacy

التقييم العام

Patient feedback for AL Nahda Pharmacy - Sole Proprietorship L.L.C. presents a mixed experience, with significant concerns raised regarding staff conduct and service reliability. Several reviewers describe interactions with staff as unprofessional and rude, particularly in situations involving product issues or service discrepancies. One patient reported being told a problem with a purchased test kit was "not our problem," leading to no exchange or refund. Another detailed an instance where counter staff were "super rude" to both a driver and the customer over a product return request. The pharmacy's advertised 24/7 operation also came under scrutiny, with one reviewer stating they are "not" working 24/7 as claimed. However, the pharmacy's extended operating hours, from 7 AM to 3 AM, were highlighted positively by one user, who noted its availability and the wide range of items stocked. This suggests a potential gap between operational claims and customer experience, alongside a need for improved customer service training.

أبرز ما ذكره المرضى

• Staff rudeness and unprofessionalism(3 إشارات)
• Product issues and returns(2 إشارات)
• Operating hours availability
• Service reliability claims
• Item availability

أصوات المرضى الحديثة