What should you know about Scholl cracked heel balm?

Heel fissures develop when thick, dry skin loses flexibility and splits under pressure. A balm creates a moisturising layer that can make the surface more supple, reducing the pull on rough edges as the skin repairs itself. The product may be useful for uncomplicated dryness, but it does not identify or treat every cause of cracked heels.

Read the pack for the ingredients, intended body area, and directions. Some heel products contain keratolytic moisturisers that loosen built-up skin, while others mainly soften and seal the surface. Do not assume that a foot balm is suitable for broken, bleeding, or inflamed skin. If scaling extends between the toes or the sole is itchy, read about [Athlete's Foot](/conditions/athletes-foot/) as a possible separate problem; dry skin and [Cracked Skin](/symptoms/skin-cracking/) can have different explanations.

Wash your feet gently, pat them dry, and apply a thin layer to the heel as directed. Keeping the balm on the thick, dry skin rather than between the toes can help reduce unwanted dampness. Regular application is usually more useful than applying a large amount occasionally. Wear comfortable footwear that limits rubbing, and avoid cutting fissures or using a blade to remove hard skin.

Stop if the product causes marked burning, a spreading rash, swelling, or worsening soreness. A clinician or pharmacist can help choose an appropriate moisturiser when the cracks recur, especially if you have diabetes, reduced sensation, poor circulation, eczema, or psoriasis. General moisturising care is described under [Emollient Therapy](/treatments/medical-dermatology/emollient-therapy/).

Arrange medical assessment if a crack is deep, bleeds repeatedly, becomes increasingly painful, or does not improve with careful moisturising. Prompt care is appropriate for spreading redness, warmth, pus, fever, or a red streak, because these can signal infection. People with diabetes, circulation problems, nerve damage, or a weakened immune system should seek advice early for any open heel crack rather than treating it only at home.

Ask whether the appearance fits simple dryness or another condition, whether the balm's ingredients suit your skin, and what to use if the fissures reopen. Mention itching, scaling elsewhere, bleeding, pain, and any diabetes or circulation concerns so the advice can match the cause and your skin's healing needs.