What should you know about refurbished DEXA scanners?
Updated

Short answer
A refurbished DEXA scanner may be suitable when its calibration, maintenance, software and safety checks are documented.
This answers one question. It is not a diagnosis and does not replace an assessment by a licensed doctor.
At a glance
- Purpose
- Estimates bone mineral density.
- Key check
- Ask about calibration, maintenance and quality control.
- Bring
- Previous reports and a current medicine list.
What refurbished means
DEXA, also called DXA, uses low-dose X-rays to estimate bone mineral density. Refurbished equipment has usually been previously used and then inspected, repaired, recalibrated or updated. The label alone does not tell you whether the scanner is appropriate for a particular patient or whether its measurements can be compared reliably over time. Image quality, positioning, analysis software, detector condition and calibration all influence the report. A scan should be performed by trained staff who can explain preparation, positioning and the result.
A bone density result is interpreted alongside age, medical history, previous fractures and medicines. It is not a complete assessment of bone health by itself.
What to check before scanning
Ask the imaging provider when the unit was serviced, whether calibration and quality-control records are current, and whether replacement parts or software updates are supported. Confirm that the facility can provide a written report and retain earlier images or results for comparison. Tell staff if you may be pregnant, recently had a contrast examination, or cannot lie still comfortably. Wear clothing without metal where possible and follow the centre’s instructions. Bring previous reports and a list of medicines, especially treatments that affect bone strength.
When to seek medical advice
A DEXA scan itself is usually a planned test rather than an emergency. Seek prompt medical advice after a fall with severe pain, inability to bear weight, a new deformity, or suspected fracture; do not wait for a routine scan. Contact the imaging centre if equipment faults, unexpected movement or poor positioning interrupted the test, because the report may need review or the scan may need repeating.
Questions for your doctor
Why do I need a DEXA scan now? Can this centre compare the result with my previous scan? What does the result mean with my fracture history and medicines? What follow-up or treatment will be considered?
Find care
General Clinics & Polyclinics in Dubai
That answer is general. If you want it applied to your own case, these are licensed general clinics & polyclinics listed in Dubai.
The Court Residence, 39B Street, Jumeirah 1, Dubai
Accepts: Tabby, Tamara
Elite Business Bay Residence - Shop 03 & 04, 34 Marasi Dr - Business Bay - Dubai - United Arab Emirates
Accepts: Tabby
Airport View Building, Al Garhoud, Dubai
Accepts: Daman, Thiqa, AXA, Cigna +25 more
IBIS Building, 5th Floor, Unit 5003, Deira, Dubai
Accepts: AXA, Cigna, MetLife, Allianz Care +18 more
Ordered by verification status and how complete each clinic's public record is, then alphabetically. This is a directory listing, not a ranking — Zavis does not rate or recommend providers.
A factual listing drawn from the UAE health regulators' public licence registers. It is not a referral, an endorsement, or advice that any of these providers is right for you.
Questions people ask
Is refurbished equipment automatically unreliable?
No. Reliability depends on documented servicing, calibration, quality control and appropriate operation.
Can a DEXA scan diagnose every bone problem?
No. It measures bone density and must be interpreted with your history; pain or a suspected fracture may need other assessment.
Related
Related reading
Keep reading
Medical disclaimer. This page is general health information, not medical advice, and it cannot diagnose you. Always consult a licensed healthcare provider about your own symptoms and treatment. In an emergency in the UAE, call 998 for an ambulance.