What causes cracks in the heels?

Short answer
Cracks in the heels usually form when dry, thick skin cannot flex with pressure and splits open.
This answers one question. It is not a diagnosis and does not replace an assessment by a licensed doctor.
At a glance
- Common trigger
- Dry, thick heel skin under repeated pressure
- Helpful habit
- Moisturise after washing and cover with socks
What it can mean
Open footwear, prolonged standing, friction, and hot showers can remove protective oils and make heel skin rough. The thick skin at the edge of the heel may then widen as you walk. Eczema, psoriasis, or a fungal infection such as Athlete's Foot can also cause scaling and cracking. Itching between the toes, peeling, or an unpleasant odour makes infection more relevant. Cracks that bleed or sting are breaks in the skin, so germs can enter more easily.
What to do at home
Wash gently with warm water, pat dry, and apply a rich moisturiser while the skin is still slightly damp. An emollient can soften the thick rim; cover it with cotton socks overnight. Wear supportive shoes that protect the heel and avoid cutting the hard skin with blades. A pharmacist or dermatologist can advise whether an antifungal product or a structured Emollient Therapy plan is appropriate.
When to seek care
Arrange medical advice if a crack is deep, repeatedly bleeding, increasingly painful, warm, swollen, or producing fluid. Seek prompt assessment if you have diabetes, reduced feeling in your feet, or poor circulation, because a small wound may need closer monitoring. Urgent care is appropriate for spreading redness, fever, or rapidly worsening pain.
Questions for your doctor
Could this be eczema, psoriasis, or Athlete's Foot? Which moisturiser suits the thickness and location of the cracks? How should I protect a bleeding fissure while it heals?
Find care
General Clinics & Polyclinics in Abu Dhabi
That answer is general. If you want it applied to your own case, these are licensed general clinics & polyclinics listed in Abu Dhabi.
27 Ar Ruwwad St - Shakhbout City - MSH4 - Abu Dhabi - United Arab Emirates
Accepts: Daman, Thiqa, Cigna, MetLife +20 more
Al Ruwais, Al Dhafrah
Accepts: Daman, Thiqa, AXA, Cigna +16 more
Al Bahyah - Al Bahyah Old - Abu Dhabi - United Arab Emirates
Accepts: Daman, Thiqa, Cigna, Allianz Care +18 more
Abu Dhabi
Accepts: Daman, Thiqa, AXA, Cigna +27 more
Ordered by verification status and how complete each clinic's public record is, then alphabetically. This is a directory listing, not a ranking — Zavis does not rate or recommend providers.
A factual listing drawn from the DHA, DOH and MOHAP licence registers. It is not a referral, an endorsement, or advice that any of these providers is right for you.
Questions people ask
Can sandals contribute to cracked heels?
Yes. Open-backed footwear can increase heel pressure and friction, especially when the skin is already dry.
Should I peel off hard heel skin?
No. Cutting or pulling it can create a deeper wound. Gentle filing and regular emollient use are safer approaches.
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Medical disclaimer. This page is general health information, not medical advice, and it cannot diagnose you. Always consult a licensed healthcare provider about your own symptoms and treatment. In an emergency in the UAE, call 998 for an ambulance.