How to prevent cracked heels

Short answer
Prevent cracked heels by moisturising thick heel skin every day, reducing friction, wearing supportive shoes, and treating contributing foot conditions.
This answers one question. It is not a diagnosis and does not replace an assessment by a licensed doctor.
At a glance
- Best habit
- Moisturise heel skin after washing.
- Avoid
- Blades, barefoot friction, and harsh scrubbing.
Why heel fissures develop
Heel skin can become dry and thick, then split when pressure makes it spread. Open-backed shoes, long periods standing, hot showers, and harsh cleansers may worsen dryness. Athlete's Foot can also cause scaling or cracking, so itching or peeling between the toes should not be ignored.
A heel-care routine
After washing, pat the feet dry and apply a rich emollient while the skin is still slightly damp. Pay attention to the heel edges, but avoid putting greasy products between the toes. Wear closed, well-fitting shoes and soft socks; avoid walking barefoot on rough surfaces. A gentle foot file can smooth thick skin after bathing, but never cut a fissure with a blade or remove healthy skin. Emollient therapy can be tailored when home care is not enough.
When to seek care
See a clinician if a crack is deep, bleeding, very painful, repeatedly reopening, or not improving with regular care. Urgent review is appropriate for spreading redness, warmth, swelling, pus, fever, or difficulty walking. People with diabetes, poor circulation, or reduced foot sensation should seek advice early because small breaks may heal slowly.
Questions for your doctor
Ask whether your heel changes are simple dry skin, fungal infection, eczema, or another cause. Ask which emollient, filing method, footwear, and treatment plan fit your health history.
Find care
General Clinics & Polyclinics in Abu Dhabi
That answer is general. If you want it applied to your own case, these are licensed general clinics & polyclinics listed in Abu Dhabi.
27 Ar Ruwwad St - Shakhbout City - MSH4 - Abu Dhabi - United Arab Emirates
Accepts: Daman, Thiqa, Cigna, MetLife +20 more
Al Ruwais, Al Dhafrah
Accepts: Daman, Thiqa, AXA, Cigna +16 more
Al Bahyah - Al Bahyah Old - Abu Dhabi - United Arab Emirates
Accepts: Daman, Thiqa, Cigna, Allianz Care +18 more
Abu Dhabi
Accepts: Daman, Thiqa, AXA, Cigna +27 more
Ordered by verification status and how complete each clinic's public record is, then alphabetically. This is a directory listing, not a ranking — Zavis does not rate or recommend providers.
A factual listing drawn from the DHA, DOH and MOHAP licence registers. It is not a referral, an endorsement, or advice that any of these providers is right for you.
Questions people ask
Can I use petroleum jelly on cracked heels?
A thick, bland ointment may reduce water loss and protect fissured skin; ask a clinician if the crack is deep or infected.
When should I avoid self-treating?
Get professional advice early when you have diabetes, poor circulation, reduced sensation, pus, spreading redness, or severe pain.
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Medical disclaimer. This page is general health information, not medical advice, and it cannot diagnose you. Always consult a licensed healthcare provider about your own symptoms and treatment. In an emergency in the UAE, call 998 for an ambulance.