AI Agents

Custom AI employees for your healthcare brand

Brand-tuned Chat and Voice AI agents that qualify intent, book via live EMR schedules, and hand off to humans in under 10 seconds.

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Healthcare clinic storefront at night with WhatsApp AI booking conversation and 24/7 availability

What your AI agents can do

Handle the majority of routine operations. Complex cases escalate to humans with full context instantly.

Intelligent Intent Recognition and Routing

Understands patient intent from natural conversation and routes to the right action instantly.

Real-Time EMR Booking

Books into your EMR using live schedules with automatic WhatsApp confirmations.

Multilingual, 24/7

Arabic and English with on-the-fly translation, day and night, no extra staffing.

Emergency Escalation

Detects emergency intent and routes to priority queues with human handoff in under 10 seconds.

AI Handles 60 to 90 Percent of Routine Queries

Routine queries, bookings, reminders, and follow-ups handled around the clock.

Compliant by Design

Consent-aware templates, audit trails, and guardrails on every interaction.

Channels AI Agents Operate On

Two agent types, one platform

Chat AI Agent

Omnichannel messaging agent

Instant response on WhatsApp, Instagram, Facebook, TikTok, and web

Qualifies intent and collects patient details automatically

Books appointments via live EMR slots in the same conversation

Human handoff in under 10 seconds with full context

Missed-call and no-show recovery runs automatically

Automated reminders with one-tap reschedule reduce no-shows

Consent-aware templates on every interaction

AI summaries and translations on every thread

Full source and campaign attribution on every booking

Voice AI Agent

Intelligent call agent

Screen pop with patient profile and open tasks on every call

Real-time transcript with smart prompts coaching staff live

Bilingual Arabic-English handling with on-the-fly translation

Live booking and reschedule directly in EMR

Auto-summary captures key points, outcomes, and next steps

Sentiment analysis with intent polarity and confidence scoring

Warm transfer with full context at any point

Emergency detection and priority routing in seconds

Full audit trail, call recording, and compliance built in

How AI agents work

Patient reaches out

AI qualifies intent

Books or hands off

Follow-up automated