AI Agents

An AI receptionist that books, not just answers.

Zavis answers WhatsApp, Instagram and phone calls in Arabic and English, works out what the patient actually needs, and books them into live slots in the EMR your clinic already runs.

Book a 20-minute demoSee what it is allowed to decide
It types — every channel, one thread
WhatsAppAI agent

my crown came off tonight, can someone look at it

That is a same-visit repair. Dr. Haddad has 09:30 tomorrow.

Booked · written to EMR

InstagramAI agent

do you do hydrafacial? saw your reel

We do, 50 minutes. Thursday 6pm or Saturday 11am?

Booked · written to EMR

TikTokAI agent

price for braces consult?

Consult is free. Want the next slot in Al Barsha?

Booked · written to EMR

It talks — Arabic, rescheduling

Inbound call · 02:14

Returning patient · 3 prior visits

AR → EN

Patient

“أريد تغيير موعدي يوم الخميس” — I want to move my Thursday appointment

Agent action

Identified patient · found Thursday 10:00 booking · offered next three openings

Rescheduled in EMRSummary loggedSentiment: positive
24/7
Answering after hours, weekends and public holidays
AR + EN
Bilingual on every channel, translated for your team
Under 10s
Human handoff with the full conversation attached
60–90%
Of routine queries handled without a person

The AI receptionist

One AI receptionist. It answers, books and follows up.

It works every hour your front desk does not, across WhatsApp, Instagram, SMS, email and the phone, with your whole patient history behind it. These are the four jobs it does.

Answers every message

It answers every message, on every channel

WhatsApp, Instagram, TikTok, SMS, email and the phone all land in one thread. It reads what the patient is asking for and replies straight away.

Every enquiry gets an answer within seconds, day or night

WhatsAppAI

can i come saturday for a cleaning?

Saturday 09:30 is free with Dr Haddad. Hold it?

Answered in 4s
InstagramAI

do you do hydrafacial? saw your reel

We do, 50 minutes. Thursday 6pm work?

Answered in 4s
TikTokAI

price for a braces consult?

Consult is free. Next slot in Al Barsha?

Answered in 4s
Books into your EMR

It books the appointment in your EMR

It reads your live schedule, offers a slot that is genuinely free, and writes the booking back into the system your team already uses.

The patient ends the conversation with a booked appointment

“saturday morning for a cleaning?”

reads the live schedule
MonTueWedThuFriSat

appointment.create

Sat 09:30 · Hygiene · 45 min

Dr. Haddad · Jumeirah · AXA accepted

Written back · confirmed · reminder set
Follows up on missed calls

It follows up on every missed call

When a call goes unanswered or a chat goes quiet, it messages the patient back and tries to get them booked.

Missed calls get chased the same day

Missed call · recovered

  1. 14:02

    Call rings out. Nobody at the desk.

  2. 14:04

    “Sorry we missed you — was it about an appointment?”

  3. 14:09

    Patient replies. Thread picks up where the call stopped.

  4. 14:11

    Booked. Attributed back to the missed call.

The wait window, the wording and the number of attempts are yours to set. It stops the moment the patient replies or opts out.

Runs patient recall

It calls patients back for their next visit

It finds the patients who are due, checks they have not already booked, and messages them.

Recall goes out every week without anyone at the desk remembering

Hygiene due · 6 months

214 due

  • AAisha M.Last visit 6 monthsSent
  • RRohan P.Last visit 7 monthsSent
  • NNadia K.Consent withdrawnSkipped
  • SSara L.Last visit 6 monthsBooked
7 skipped before send207 sent

Guardrails

What it decides. What it hands to you.

An agent that can act inside your clinic systems is only worth deploying if its authority is bounded and visible. Here is exactly where the line sits.

Every interaction is logged with a full audit trail, calls are recorded, and outbound messaging runs on consent-aware templates. Your team can read, correct or take over any thread at any point.

It settles

No one is waiting on your team

  • Books, reschedules, cancels

    Within your availability and cancellation window.

  • Answers from your approved content

    Services, locations, insurers you accept.

It stops

Handed over in under 10 seconds

  • Clinical questions

    Routed to a clinician. Never answered.

  • Emergency language

    Priority queue, thread attached.

  • Anything it is not confident about

    To your team in under 10 seconds.

Next step

Book a 20-minute demo.

Bring a message your clinic actually received. We run it through the agent live on the call.

Book a demoCheck your EMR is supported