MediMate247 · UAE & Gulf clinic systems

Zavis + MediMate247 Clinic CRM Integration

Keep MediMate247. Add the layer that fills your diary.

Clinic software for the patient side of a Dubai clinic that runs on MediMate247. MediMate247 is a clinic management system used by practices in the UAE and the wider region. Zavis is the patient CRM that runs on top of it: every enquiry answered, booked and followed up until the slot is filled.

Book a 20-minute walkthrough for MediMate247

Tell us what you run. We reply on WhatsApp within one working day.

Custom pricing per clinic, quoted on the walkthrough.

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Live in under a weekSetup handled by our teamClinical records stay in MediMate247
M
MediMate247
System of record
appointments ↓calendars ↓
confirmations ↑
z.
Zavis
Patient CRM layer
Unified inboxAI receptionNo-show recoveryPayments
Operational data only

What syncs between MediMate247 and Zavis

Zavis reads operational data. Clinical records never leave MediMate247.

Appointments
Read
Providers and doctors
Read
Calendars and slot availability
Read
Visit-completion flags
Read
Appointment confirmation status
Write-back

Zavis does not read or write clinical notes, diagnoses, prescriptions or lab results. Every exchange is logged.

What Zavis adds on top of MediMate247

MediMate247 runs the clinic. Zavis works the patients around it.

No-show recovery

Most clinic software logs the no-show. Zavis messages the patient and rebooks the slot.

Sorry, I need to cancel my 4pm today
No problem — does Thursday 4:30pm work instead?
Yes, perfect
Slot rebooked
SM
Sara M.
Last visit · 8 months ago
Follow-up sent

Dormant-patient reactivation

Zavis finds patients who stopped coming back and follows up until they rebook or reply.

WhatsAppSMSEmail
One inbox · one patient record

Unified inbox

Every WhatsApp, SMS and email lands in one inbox, against one patient record.

EN · AR
Answered · booked at 2:14am

AI reception

An AI receptionist answers chat and calls, handles pricing and insurance questions, and books into the diary after hours.

Balance reminder sent
Review requested★★★★★

Payments and reviews

Zavis chases unpaid balances and asks patients for a Google review once the visit is done.

How the MediMate247 setup works

Day 1
1

Connect

Our team connects Zavis to MediMate247 through its appointment feed, export or API.

Appointment feedExportAPI
Day 3
2

Map the appointment feed

Doctors, branches and appointment types are mapped so every booking lands on the right calendar.

DoctorsBranchesAppointment types
Day 7
3

Switch on the agents

Reminders, no-show recovery and the AI receptionist go live once you approve each flow.

Reminders
No-show recovery
AI receptionist

Most clinics are live in under a week. Pricing is custom to each clinic and scoped during onboarding. Get a quote on the walkthrough

MediMate247 and Zavis — common questions

01

Does Zavis work with MediMate247?

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Yes. Zavis connects to MediMate247 through its appointment feed, export or API, and our team handles the setup as part of onboarding. Your front desk keeps working in MediMate247; Zavis picks up the follow-up around it.

02

Do I need to replace MediMate247 to use Zavis?

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No. MediMate247 stays your system of record for patient records, scheduling and billing. Zavis runs on top of it as the patient CRM: the unified inbox, reminders, recall campaigns and AI reception that an EMR is not built to do.

03

What does the MediMate247 integration cost?

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Zavis pricing is custom to each clinic — it depends on your locations, patient volume and which modules you switch on. The MediMate247 integration is scoped as part of the same conversation. A 20-minute walkthrough is the fastest way to get an exact quote.

04

Is patient data safe?

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Zavis reads operational data only: appointments, providers, calendars and visit-completion status. It writes back booking confirmations. Clinical notes, diagnoses, prescriptions and lab results never leave MediMate247.

Already on MediMate247? Good.

Keep it. A 20-minute walkthrough shows what Zavis does with the enquiries, no-shows and dormant patients around it.