Zavis + eClinicalWorks — Clinic CRM Integration
Keep eClinicalWorks. Add the layer that fills your diary.
Clinic software for the patient side of a Dubai clinic that runs on eClinicalWorks. eClinicalWorks is a cloud EHR used by ambulatory clinics worldwide. Zavis is the patient CRM that runs on top of it: every enquiry answered, booked and followed up until the slot is filled.
What syncs between eClinicalWorks and Zavis
Zavis reads operational data. Clinical records never leave eClinicalWorks.
Zavis does not read or write clinical notes, diagnoses, prescriptions or lab results. Every exchange is logged.
What Zavis adds on top of eClinicalWorks
eClinicalWorks runs the clinic. Zavis works the patients around it.
No-show recovery
Most clinic software logs the no-show. Zavis messages the patient and rebooks the slot.
Dormant-patient reactivation
Zavis finds patients who stopped coming back and follows up until they rebook or reply.
Unified inbox
Every WhatsApp, SMS and email lands in one inbox, against one patient record.
AI reception
An AI receptionist answers chat and calls, handles pricing and insurance questions, and books into the diary after hours.
Payments and reviews
Zavis chases unpaid balances and asks patients for a Google review once the visit is done.
How the eClinicalWorks setup works
Connect
Our team connects Zavis to eClinicalWorks through its appointment feed, export or API.
Map the appointment feed
Doctors, branches and appointment types are mapped so every booking lands on the right calendar.
Switch on the agents
Reminders, no-show recovery and the AI receptionist go live once you approve each flow.
Most clinics are live in under a week. Pricing is custom to each clinic and scoped during onboarding. Get a quote on the walkthrough
eClinicalWorks and Zavis — common questions
01Does Zavis work with eClinicalWorks?
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Yes. For hospital-scale systems like eClinicalWorks, Zavis connects through the appointment feed or an approved interface, and the scope is confirmed with your IT team during onboarding. Your staff keep working in eClinicalWorks; Zavis handles the patient follow-up around it.
02Do I need to replace eClinicalWorks to use Zavis?
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No. eClinicalWorks stays your system of record for patient records, scheduling and billing. Zavis runs on top of it as the patient CRM: the unified inbox, reminders, recall campaigns and AI reception that an EMR is not built to do.
03What does the eClinicalWorks integration cost?
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Zavis pricing is custom to each clinic — it depends on your locations, patient volume and which modules you switch on. The eClinicalWorks integration is scoped as part of the same conversation. A 20-minute walkthrough is the fastest way to get an exact quote.
04Is patient data safe?
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Zavis reads operational data only: appointments, providers, calendars and visit-completion status. It writes back booking confirmations. Clinical notes, diagnoses, prescriptions and lab results never leave eClinicalWorks.
Zavis also connects to
Running a different system, or more than one across your branches? See every system we connect to.
Already on eClinicalWorks? Good.
Keep it. A 20-minute walkthrough shows what Zavis does with the enquiries, no-shows and dormant patients around it.
