Contact this provider
2.50· 21 reviews
Pharmacies · in Dubai
Government-licensed facility
Speaks English, Arabic
Multilingual staff
Published hours
Confirmed opening times
24 insurers accepted
Direct billing on select plans
About
Prime Hospital Pharmacy LLC is a hospital pharmacy in Prime Hospital, Dubai, licensed by the DHA. Google reviews give it 4.7 stars from 637 patient ratings. Inpatient and outpatient prescription dispensing plus medication management for hospital patients. Hospital pharmacies manage complex medication regimens for inpatients and provide outpatient prescription services. Clinical pharmacists work alongside medical teams to review drug doses, monitor for interactions, and advise on substitutions. The pharmacy operates under DHA regulation and follows strict protocols for controlled drug handling and storage. Call +971 4 256 5550 or visit the website for appointments.
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible parking
- Wheelchair-accessible restroom
- Wheelchair-accessible seating
Opening hours
- Monday
- 8:00 AM – 10:00 PM
- Tuesday
- 8:00 AM – 10:00 PM
- Wednesday
- 8:00 AM – 10:00 PM
- Thursday
- 8:00 AM – 10:00 PM
- Friday
- 8:00 AM – 10:00 PM
- Saturday
- 8:00 AM – 10:00 PM
- Sunday
- 9:00 AM – 9:00 PM
Accepted insurance
- Daman
- AXA
- MetLife
- Allianz Care
- Bupa Global
- Aetna International
- GIG Gulf
- Dubai Insurance Company
- ADNIC
- Oman Insurance
- Orient Insurance
- Union Insurance
- Emirates Insurance Company
- National General Insurance
- Arabia Insurance
- RAK Insurance
- Fidelity United Insurance
- Dubai National Insurance
- Al Ain Ahlia Insurance
- Noor Takaful
- NAS (NextCare)
- GlobeMed
- Neuron
- IRIS Health
Languages spoken
- English
- Arabic
Based on 21 patient reviews
- Punctuality
- 2.5
- Diagnosis clarity
- 2.5
- Bedside manner
- 2.5
- Follow-up
- 2.5
- Facility
- 2.5
- Value
- 2.5
What patients say
Staff attitude
Mentioned in 2 reviews
Service near closing
Mentioned in 1 review
Prescription accuracy
Mentioned in 1 review
Helpful staff
Mentioned in 2 reviews
Empathy from staff
Mentioned in 2 reviews
“...he treated me like an animal.”
“...the staff refused to provide the medicine I urgently needed.”
“...regine name may not accurately checked the duration quantity of my medicine...”
“Outstanding customer service from a lady Pilipina.”
Location
Prime Hospital, Casablanca Street 31a, Al Garhoud, Dubai
Meet this provider
Prime Hospital Pharmacy
Hospital Pharmacy
Languages
English, Arabic
Good to know
FAQ
What are the opening hours of Prime Hospital Pharmacy in Dubai?
Prime Hospital Pharmacy in Dubai operates on the following schedule: Friday: 8:00 AM–10:00 PM. Monday: 8:00 AM–10:00 PM. Sunday: 9:00 AM–9:00 PM. Tuesday: 8:00 AM–10:00 PM. Saturday: 8:00 AM–10:00 PM. Thursday: 8:00 AM–10:00 PM. Wednesday: 8:00 AM–10:00 PM. Last verified 11 April 2026.
Which insurance plans does Prime Hospital Pharmacy accept?
Prime Hospital Pharmacy accepts the following insurance plans: Daman, AXA, MetLife, Allianz Care, Bupa Global, Aetna International, GIG Gulf, Dubai Insurance Company, ADNIC, Oman Insurance, Orient Insurance, Union Insurance, Emirates Insurance Company, National General Insurance, Arabia Insurance, RAK Insurance, Fidelity United Insurance, Dubai National Insurance, Al Ain Ahlia Insurance, Noor Takaful, NAS (NextCare), GlobeMed, Neuron, IRIS Health. Always confirm coverage details directly with the provider before your visit.
What medical services are available at Prime Hospital Pharmacy?
Contact Prime Hospital Pharmacy for a full list of available medical services.
How do I get to Prime Hospital Pharmacy in Dubai?
Prime Hospital Pharmacy is located at Prime Hospital, Casablanca Street 31a, Al Garhoud, Dubai, Dubai, UAE. You can use any maps app for turn-by-turn directions. For directions or appointments, call +971 4 256 5550.
Where can I read Prime Hospital Pharmacy reviews?
You can read Prime Hospital Pharmacy reviews in the reviews section of this Zavis profile. The provider has a Google rating of 2.5/5 based on 21 patient reviews.
What is the Google rating of Prime Hospital Pharmacy?
Prime Hospital Pharmacy has a rating of 2.5/5 based on 21 patient reviews on Google.
What languages do staff speak at Prime Hospital Pharmacy?
Staff at Prime Hospital Pharmacy speak English, Arabic. This makes the facility accessible to a diverse patient population in Dubai.
