Contact this provider
4.90· 114 reviews
Pharmacies · in Dubai
Government-licensed facility
Speaks English, Arabic
Multilingual staff
Published hours
Confirmed opening times
22 insurers accepted
Direct billing on select plans
About
Ibn Sina 21 Pharmacy-Festival City is a licensed pharmacy in Festival City, Dubai, regulated by the DHA. It dispenses prescription medications, over-the-counter products, vitamins, and health supplements. Pharmacists can advise patients on managing common conditions, checking drug interactions, and following up on chronic prescriptions between doctor visits. The pharmacy accepts prescriptions from licensed UAE clinics and hospitals, and most standard health insurance cards are accepted at the counter. Patients rate it 4.9 stars from 65 reviews on Google. Staff communicate in English and Arabic. Reach the team at +971 4 232 5234 or visit http://www.binsina.ae/en/pharmacy/dubai/dubai-festival-city-1st-floor to book or confirm a visit.
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible parking
- Wheelchair-accessible restroom
- Wheelchair-accessible seating
Opening hours
- Monday
- 10:00 AM – 10:00 PM
- Tuesday
- 10:00 AM – 10:00 PM
- Wednesday
- 10:00 AM – 10:00 PM
- Thursday
- 10:00 AM – 12:00 AM
- Friday
- 10:00 AM – 12:00 AM
- Saturday
- 10:00 AM – 12:00 AM
- Sunday
- 10:00 AM – 10:00 PM
Accepted insurance
Languages spoken
- English
- Arabic
Based on 114 patient reviews
- Punctuality
- 4.9
- Diagnosis clarity
- 4.9
- Bedside manner
- 4.9
- Follow-up
- 4.9
- Facility
- 4.9
- Value
- 4.9
What patients say
Staff helpfulness and professionalism
Mentioned in 4 reviews
Specific staff members praised
Mentioned in 2 reviews
Product variety
Mentioned in 1 review
Positive atmosphere
Mentioned in 1 review
Cash handling issues
Mentioned in 1 review
Customer interaction concerns
Mentioned in 1 review
“...if it’s that difficult for you, just give me my money back.”
“She was very helpful, friendly, and professional.”
“Great customer service, friendly staff very helpful”
“Knowledgeable staff,variety of products,good vibes”
Location
Festival City, Dubai Festival City 1ST Floor, Shop AT030 - Dubai Festival City - Al Kheeran - Dubai Festival City - Dubai - United Arab Emirates
Meet this provider
Ibn Sina 21 Pharmacy-Festival City
Community/Retail Pharmacy
Languages
English, Arabic
Good to know
FAQ
What are the opening hours of Ibn Sina 21 Pharmacy-Festival City in Dubai?
Ibn Sina 21 Pharmacy-Festival City in Dubai operates on the following schedule: Friday: 10:00 AM–12:00 AM. Monday: 10:00 AM–10:00 PM. Sunday: 10:00 AM–10:00 PM. Tuesday: 10:00 AM–10:00 PM. Saturday: 10:00 AM–12:00 AM. Thursday: 10:00 AM–12:00 AM. Wednesday: 10:00 AM–10:00 PM. Last verified 11 April 2026.
Which insurance plans does Ibn Sina 21 Pharmacy-Festival City accept?
Ibn Sina 21 Pharmacy-Festival City accepts the following insurance plans: Daman, AXA, Cigna, MetLife, Allianz Care, Aetna International, Now Health International, GIG Gulf, Dubai Insurance Company, ADNIC, Oman Insurance, Orient Insurance, Union Insurance, Alliance Insurance, Al Ain Ahlia Insurance, Takaful Emarat, Noor Takaful, NAS (NextCare), MedNet, GlobeMed, Neuron, IRIS Health. Always confirm coverage details directly with the provider before your visit.
What medical services are available at Ibn Sina 21 Pharmacy-Festival City?
Contact Ibn Sina 21 Pharmacy-Festival City for a full list of available medical services.
How do I get to Ibn Sina 21 Pharmacy-Festival City in Dubai?
Ibn Sina 21 Pharmacy-Festival City is located at Festival City, Dubai Festival City 1ST Floor, Shop AT030 - Dubai Festival City - Al Kheeran - Dubai Festival City - Dubai - United Arab Emirates, Dubai, UAE. You can use any maps app for turn-by-turn directions. For directions or appointments, call +971 4 283 9686.
Where can I read Ibn Sina 21 Pharmacy-Festival City reviews?
You can read Ibn Sina 21 Pharmacy-Festival City reviews in the reviews section of this Zavis profile. The provider has a Google rating of 4.9/5 based on 114 patient reviews.
What is the Google rating of Ibn Sina 21 Pharmacy-Festival City?
Ibn Sina 21 Pharmacy-Festival City has a rating of 4.9/5 based on 114 patient reviews on Google.
What languages do staff speak at Ibn Sina 21 Pharmacy-Festival City?
Staff at Ibn Sina 21 Pharmacy-Festival City speak English, Arabic. This makes the facility accessible to a diverse patient population in Dubai.

