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4.90· 270 reviews
Eye Care & Ophthalmology · in Dubai
Government-licensed facility
Speaks English, Arabic
Multilingual staff
Published hours
Confirmed opening times
28 insurers accepted
Direct billing on select plans
About
AL Shan Opticals L.L.C is an optical center in Al Karama, Dubai, in the Dubai Pyramids building on 11th Street. Rated 4.8 from 650 reviews. One of the group's flagship locations, it provides vision testing, prescription eyewear, and optical consultations. Long-established in the Karama retail corridor, the center draws a wide patient base from central Dubai. Regulated by the Dubai Health Authority (DHA). Contact: +971 4 344 7766. The center is open six days a week and provides same-day eyewear dispensing for most standard and complex prescriptions.
Opening hours
- Monday
- 9:00 AM – 12:00 AM
- Tuesday
- 9:00 AM – 12:00 AM
- Wednesday
- 9:00 AM – 11:55 PM
- Thursday
- 9:00 AM – 11:55 PM
- Friday
- 11:00 AM – 11:55 PM
- Saturday
- 9:00 AM – 11:55 PM
- Sunday
- 9:00 AM – 11:55 PM
Accepted insurance
- Daman
- Thiqa
- AXA
- Cigna
- Allianz Care
- Bupa Global
- MSH International
- Now Health International
- William Russell
- GIG Gulf
- Dubai Insurance Company
- ADNIC
- Oman Insurance
- Orient Insurance
- Sukoon
- Emirates Insurance Company
- Arabia Insurance
- Al Dhafra Insurance
- Fidelity United Insurance
- Alliance Insurance
- Dubai National Insurance
- Takaful Emarat
- Watania (ADNTC)
- Noor Takaful
- NAS (NextCare)
- MedNet
- GlobeMed
- IRIS Health
Languages spoken
- English
- Arabic
Based on 270 patient reviews
- Punctuality
- 4.9
- Diagnosis clarity
- 4.9
- Bedside manner
- 4.9
- Follow-up
- 4.9
- Facility
- 4.9
- Value
- 4.9
What patients say
Staff professionalism and friendliness
Mentioned in 5 reviews
Helpful guidance on eyewear selection
Mentioned in 4 reviews
Quality of frames and lenses
Mentioned in 3 reviews
Assistance with insurance
Mentioned in 1 review
Welcoming store atmosphere
Mentioned in 1 review
Patient and professional service
Mentioned in 2 reviews
“...they were very patient, professional, and friendly throughout the process.”
“...Vyshakh can done the Excellent service ans The staff was very friendly and professional”
“...Vyshak and Sharef are really friendly and helpful, making the whole experience even better.”
“...They are so excellent when it comes on customer service.”
Location
Dubai Pyramids, 11th Street 6a, Al Karama, Dubai
Meet this provider
AL Shan Opticals
Clinical Support (1 Spec) Center – Optical
Languages
English, Arabic
Good to know
FAQ
What are the opening hours of AL Shan Opticals in Dubai?
AL Shan Opticals in Dubai operates on the following schedule: Friday: 11:00 AM–11:55 PM. Monday: 9:00 AM–12:00 AM. Sunday: 9:00 AM–11:55 PM. Tuesday: 9:00 AM–12:00 AM. Saturday: 9:00 AM–11:55 PM. Thursday: 9:00 AM–11:55 PM. Wednesday: 9:00 AM–11:55 PM. Last verified 11 April 2026.
Which insurance plans does AL Shan Opticals accept?
AL Shan Opticals accepts the following insurance plans: Daman, Thiqa, AXA, Cigna, Allianz Care, Bupa Global, MSH International, Now Health International, William Russell, GIG Gulf, Dubai Insurance Company, ADNIC, Oman Insurance, Orient Insurance, Sukoon, Emirates Insurance Company, Arabia Insurance, Al Dhafra Insurance, Fidelity United Insurance, Alliance Insurance, Dubai National Insurance, Takaful Emarat, Watania (ADNTC), Noor Takaful, NAS (NextCare), MedNet, GlobeMed, IRIS Health. Always confirm coverage details directly with the provider before your visit.
What medical services are available at AL Shan Opticals?
Contact AL Shan Opticals for a full list of available medical services.
How do I get to AL Shan Opticals in Bur Dubai, Dubai?
AL Shan Opticals is located at Dubai Pyramids, 11th Street 6a, Al Karama, Dubai, in the Bur Dubai area of Dubai, UAE. You can use any maps app for turn-by-turn directions. For directions or appointments, call +971 55 164 6486.
Where can I read AL Shan Opticals reviews?
You can read AL Shan Opticals reviews in the reviews section of this Zavis profile. The provider has a Google rating of 4.9/5 based on 270 patient reviews.
What is the Google rating of AL Shan Opticals?
AL Shan Opticals has a rating of 4.9/5 based on 270 patient reviews on Google.
What languages do staff speak at AL Shan Opticals?
Staff at AL Shan Opticals speak English, Arabic. This makes the facility accessible to a diverse patient population in Dubai.


