Yateem Optician - Al Ghurir

التقييم العام

Patients visiting Yateem Optician - Al Ghurair Branch frequently highlight the efficiency of their eye tests, with some reporting the entire process taking as little as five to seven minutes. The knowledge and welcoming demeanor of the staff are often praised, contributing to a positive customer experience. Specific staff members, like Jovelle Guanlao, receive commendations for their professionalism, patience, and helpful guidance through product selection. The clinic also demonstrates a willingness to assist with minor repairs, such as replacing a lost screw on glasses without charge, often accompanied by a friendly attitude. However, a significant concern has been raised regarding the operational procedures at this branch. One reviewer detailed an experience where a doctor was reportedly unavailable for an eye test even though the shop was open, and later, a staff member who was not a doctor performed the test. This incident led to a recommendation for improved staff training and adherence to proper protocols to ensure customer comfort and professional service. While pricing for eye tests is mentioned as 100 AED, the overall experience can vary based on staff availability and adherence to established medical practices.

أبرز ما ذكره المرضى

• Staff helpfulness and knowledge(3 إشارات)
• Speed of eye tests(2 إشارات)
• Customer service quality(2 إشارات)
• Product guidance
• Minor repairs offered
• Concerns about procedures

أصوات المرضى الحديثة