Doctors Clinic Diagnostic Centre

التقييم العام

Patients visiting Doctors Clinic Diagnostic Centre FZ-LLC frequently highlight the professional and kind demeanor of medical staff, with specific mentions of Dr. Hiba Elhag and Dr. Sanjay Madan for their clear explanations and patient-centered approach. The support staff also receives praise, particularly the Filipino reception team, described as accommodating, friendly, and efficient, streamlining the check-in process. Several reviewers found the pricing to be affordable, and Rabab, a staff member, was singled out for her exceptional support during an MRI, making a stressful experience more comfortable through her patience and reassurance. However, a significant negative experience was reported regarding appointment accuracy and communication. One reviewer detailed a situation where a booked 4D scan was changed to a 3D scan without prior notification, yet the price remained the same. This reviewer also experienced a substantial wait time of 40 minutes beyond their appointment, with the clinic staff initially being untruthful about the reason for the delay, later admitting the 3D scanner was not functioning. Concerns were also raised about transparency regarding discounts, with the clinic stating a price was already discounted when a Fazaa discount was requested, a detail not previously communicated. This led to a perception of unprofessionalism and poor management in that instance.

أبرز ما ذكره المرضى

• Staff professionalism and kindness(5 إشارات)
• Clear communication from doctors(2 إشارات)
• Helpful reception staff(3 إشارات)
• Comfort during procedures(2 إشارات)
• Appointment and pricing issues
• Wait times and honesty
• Affordable pricing

أصوات المرضى الحديثة