AL Jimi Pharmacy

التقييم العام

Patient feedback for AL Jimi Pharmacy L.L.C. presents a mixed but generally positive view, with many customers appreciating the staff's helpfulness and product availability. Several reviewers highlight the Egyptian lady pharmacist specifically, describing her as qualified and respectful in her interactions. One patient expressed deep gratitude for the pharmacy team's proactive communication with a doctor to resolve an insurance coverage issue for a prescription, calling it exceptional assistance. Another echoed this sentiment, noting the availability of most items and the staff's effort to source anything not in stock. However, a significant negative experience was reported by multiple individuals regarding staff conduct. One reviewer described a pharmacist as rude and arrogant, leading to receiving the wrong medication twice due to a lack of attentive listening. Another customer found a staff member to be rude and disrespectful, noting instances of being ignored while looking at a cellphone when seeking medication advice. These critical comments suggest a need for improved customer service training in some interactions, contrasting with the positive experiences of others.

أبرز ما ذكره المرضى

• Staff helpfulness(4 إشارات)
• Pharmacist conduct(3 إشارات)
• Prescription assistance(2 إشارات)
• Item availability(2 إشارات)
• Insurance handling
• Respectful interactions(2 إشارات)

أصوات المرضى الحديثة