Merhi Dental Orthodontic Center

التقييم العام

Merhi Dental Orthodontic Center L.L.C. receives a generally positive reception from patients, with many highlighting the professionalism and gentle approach of its dental practitioners. Dr. Hiba Jumah, for instance, is frequently praised for her calm demeanor and thorough explanations, making patients feel at ease. Dr. Amer Khaled Khalaf also earns commendations for his professional and reassuring manner, with reviewers noting his attention to patient comfort and long-term dental health. Specific procedures like root canals are mentioned, with Dr. Mustapha recognized for his specialization and patient care, alongside his assistant Angel's gentle touch. The clinic's cleanliness and organized environment are often cited as contributing factors to a positive experience. However, a significant negative experience was reported by one parent concerning scheduling and communication issues. This reviewer felt disrespected and ignored when an appointment was attempted to be rescheduled without adequate notice, leading to their daughter not being seen. The lack of a senior staff response or apology in this instance caused considerable distress and resulted in the family withdrawing their children's files. This incident points to a need for improved communication protocols and staff training in handling appointment discrepancies and patient concerns, particularly for families.

أبرز ما ذكره المرضى

• Dentist's gentle approach(4 إشارات)
• Clear communication from staff(3 إشارات)
• Clinic cleanliness(2 إشارات)
• Appointment scheduling issues
• Lack of staff response
• Specialized procedure care

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