AL Rahmh Home Nursing Services

التقييم العام

Patient feedback for AL Rahmh Home Nursing Services - Branch OF Abu Dhabi 1 presents a mixed picture, with significant concerns raised by some individuals regarding operational efficiency and staff conduct. Several reviewers point to issues with scheduling and punctuality; one patient's family reported that nurses frequently arrived either before or after the requested time, regardless of advance notice. This lack of adherence to agreed-upon timings led to frustration, particularly when specific appointment windows were critical for patient care. A more serious complaint detailed an instance of alleged negligence, where a nurse was observed to be preoccupied with a personal mobile phone while a patient in an ICU setting appeared to be in a strained position. This incident prompted a call for investigation and assurances of improved oversight. Another reviewer expressed extreme dissatisfaction with a COVID testing service, citing a complete failure to provide test results within a reasonable timeframe, leading to missed flights and the need to seek testing from an alternative provider. The communication from the service was also criticized, with calls reportedly going unanswered during critical periods. While two reviews offer brief, positive remarks, the majority of detailed feedback highlights significant operational and professional shortcomings that impact patient trust and the delivery of timely, attentive care.

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• Nurse professionalism concerns(2 إشارات)
• Scheduling and punctuality issues(2 إشارات)
• COVID test result delays
• Communication breakdowns
• Administrative disorganization
• Positive staff mentions(2 إشارات)

أصوات المرضى الحديثة