Does a general practice perform telemedicine consultation?

A video or telephone appointment lets a clinician review symptoms, medical history, medicines and home measurements. It can support advice, follow-up and decisions about testing or treatment. Some problems cannot be assessed safely without touching the affected area, checking vital signs or collecting a sample, so the clinician may recommend an in-person visit.

When booking, describe the main concern and ask whether video or telephone care is appropriate. Have your medicine list, allergies, recent readings and relevant reports nearby. Choose a private, well-lit place with a reliable connection. Be ready to explain when symptoms began, what changes them and whether they are getting worse.

Do not wait for a remote appointment if you have severe breathing difficulty, chest pressure, sudden weakness, confusion, uncontrolled bleeding or a rapidly worsening condition. Use urgent services for emergencies. If the consultation leaves important uncertainty, arrange the recommended examination or testing rather than relying on online advice alone.

Is my concern suitable for telemedicine? What signs mean I need an in-person review? Do I need testing or a prescription? How should I share photographs, readings or reports securely?