Omnichannel Inbox

One conversation per patient, every channel

Seven channels unified in a single patient timeline with Google Ads and Meta lead forms auto-ingested.

Connected Channels

Multi-branch, multi-number. One unified view

Every interaction captured with source attribution, routed to the right team, and resolved with AI assistance.

One conversation per patient, every channel. Full context travels between departments so patients never repeat themselves.

One team manages WhatsApp, Instagram, calls, and web chat from a single screen with multi-branch support.

Google Ads and Meta lead forms auto-ingest with UTM, campaign, keyword, and GCLID/FBCLID on every lead.

Smart summaries, drafted replies, and answer suggestions cut response time so patients get faster, accurate answers.

Built-in AI

Smart Summaries - Long conversations condensed into actionable briefs for instant context.

Drafted Replies - Context-aware responses ready for one-click sending.

Answer Suggestions - Best reply recommended based on intent, history, and protocols.

Automated Routing - Assigned to the right person by branch, department, language, and SLA.

Team Efficiency Boost - Lower handle time and first-response time across every coordinator.

See how Zavis brings every channel and ad lead into one intelligent inbox.