What should you know about solution for cracked heels?

Short answer
A solution for cracked heels combines regular emollient care, gentle removal of thick skin, and assessment of causes that delay healing.
This answers one question. It is not a diagnosis and does not replace an assessment by a licensed doctor.
At a glance
- Main aim
- Restore flexibility and protect the fissure
- Avoid
- Blades, harsh scrubbing, and barefoot friction
Why heels crack
Heel fissures form when dry, thickened skin loses flexibility and splits under pressure. Open shoes, prolonged standing, friction, hot showers, and low-humidity conditions can increase dryness. Athlete’s foot may also cause scaling or cracking, particularly between the toes or along the sole, so the pattern matters.
Deep fissures can sting or bleed when the heel bears weight. The skin around a crack may look hard and flaky rather than simply dry. A clinician can check for fungal infection, eczema, psoriasis, or other contributors when home care does not settle the problem.
Steps that support healing
Wash with lukewarm water and a gentle cleanser, then pat dry. Apply a thick emollient while the skin is still slightly damp, paying attention to the heel rim. At night, socks can help keep the product in contact with the skin. A healthcare professional may recommend a keratolytic moisturiser for thick areas or a dressing for a painful fissure.
Do not cut the skin with blades or aggressively file a bleeding crack. Choose supportive, well-fitting footwear and avoid walking barefoot on rough surfaces. Continue care after the split closes because the thickened skin can reopen under the same pressure.
When to seek care
Arrange medical assessment for increasing pain, warmth, swelling, pus, fever, spreading redness, or a crack that keeps reopening. Seek earlier advice if you have diabetes, reduced sensation, poor circulation, or an immune condition, because a small foot wound may need closer monitoring.
Questions for your doctor
Could a fungal infection or skin condition be contributing? Which moisturiser or dressing fits the depth of the fissure? Is gentle filing appropriate for me, and how often? What changes in colour, drainage, or pain should prompt a review?
Find care
General Clinics & Polyclinics in Abu Dhabi
That answer is general. If you want it applied to your own case, these are licensed general clinics & polyclinics listed in Abu Dhabi.
27 Ar Ruwwad St - Shakhbout City - MSH4 - Abu Dhabi - United Arab Emirates
Accepts: Daman, Thiqa, Cigna, MetLife +20 more
Al Ruwais, Al Dhafrah
Accepts: Daman, Thiqa, AXA, Cigna +16 more
Al Bahyah - Al Bahyah Old - Abu Dhabi - United Arab Emirates
Accepts: Daman, Thiqa, Cigna, Allianz Care +18 more
Abu Dhabi
Accepts: Daman, Thiqa, AXA, Cigna +27 more
Ordered by verification status and how complete each clinic's public record is, then alphabetically. This is a directory listing, not a ranking — Zavis does not rate or recommend providers.
A factual listing drawn from the DHA, DOH and MOHAP licence registers. It is not a referral, an endorsement, or advice that any of these providers is right for you.
Questions people ask
Should I remove hard skin from a cracked heel?
Gentle care may help, but avoid cutting the skin or filing an open, bleeding, or painful fissure; ask a clinician about safe options.
Can athlete’s foot cause heel cracks?
It can contribute to scaling and cracking, especially when other parts of the foot are also itchy or peeling.
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Medical disclaimer. This page is general health information, not medical advice, and it cannot diagnose you. Always consult a licensed healthcare provider about your own symptoms and treatment. In an emergency in the UAE, call 998 for an ambulance.