What should you know about severe cracked heels treatment?

Short answer
Treatment for severe cracked heels combines regular moisturising, pressure reduction, and care for any infection or underlying skin condition.
This answers one question. It is not a diagnosis and does not replace an assessment by a licensed doctor.
At a glance
- Core care
- Regular emollient use on slightly damp skin
- Reduce pressure
- Supportive footwear and less barefoot walking on hard floors
- Medical review
- Deep, bleeding, painful, or infected fissures
Why heels crack
The heel bears repeated load, so dry or thickened skin can split when it cannot stretch. Fissures may be superficial or extend deeper into tender tissue, causing pain during walking and sometimes bleeding. Scaling elsewhere on the foot can suggest athlete’s foot, while persistent inflammation may point to eczema or another dermatological condition. Correct treatment depends on what the skin looks and feels like.
Steps that support healing
Wash gently, pat dry, and apply an emollient to the heel while the skin is still slightly damp. Covering it with socks can reduce friction and help the product remain in contact. Wear supportive footwear and avoid walking barefoot on hard surfaces. A clinician may recommend a different cream, manage thick skin, or treat fungal disease when signs point that way. Do not peel, cut, or file a painful open crack.
When treatment should be medical
Get prompt medical advice if a fissure is deep, repeatedly bleeding, increasingly painful, red, warm, swollen, or draining. Fever or redness spreading beyond the heel needs urgent attention. If diabetes, poor circulation, neuropathy, or immune suppression affects you, have a foot wound assessed early rather than treating it alone. A clinician can also help when careful moisturising has not improved persistent cracking.
What to ask
Ask what is driving the cracking, whether you need an emollient or another medicine, how to manage thickened skin safely, and which footwear changes will reduce pressure on the heel.
Find care
General Clinics & Polyclinics in Abu Dhabi
That answer is general. If you want it applied to your own case, these are licensed general clinics & polyclinics listed in Abu Dhabi.
27 Ar Ruwwad St - Shakhbout City - MSH4 - Abu Dhabi - United Arab Emirates
Accepts: Daman, Thiqa, Cigna, MetLife +20 more
Al Ruwais, Al Dhafrah
Accepts: Daman, Thiqa, AXA, Cigna +16 more
Al Bahyah - Al Bahyah Old - Abu Dhabi - United Arab Emirates
Accepts: Daman, Thiqa, Cigna, Allianz Care +18 more
Abu Dhabi
Accepts: Daman, Thiqa, AXA, Cigna +27 more
Ordered by verification status and how complete each clinic's public record is, then alphabetically. This is a directory listing, not a ranking — Zavis does not rate or recommend providers.
A factual listing drawn from the DHA, DOH and MOHAP licence registers. It is not a referral, an endorsement, or advice that any of these providers is right for you.
Questions people ask
How long should I try home care?
Use gentle moisturising consistently, but seek advice sooner for deep cracks, infection signs, or medical conditions affecting foot healing.
Can I remove hard skin myself?
Avoid blades and forceful filing over fissures; a clinician can advise a safer approach for thickened skin.
Related
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Medical disclaimer. This page is general health information, not medical advice, and it cannot diagnose you. Always consult a licensed healthcare provider about your own symptoms and treatment. In an emergency in the UAE, call 998 for an ambulance.