Why are my feet and heels cracking?

Short answer
Cracking on the feet and heels usually reflects dry, thickened skin splitting under pressure, although irritation or infection can also contribute.
This answers one question. It is not a diagnosis and does not replace an assessment by a licensed doctor.
At a glance
- Main habit
- Moisturise after washing and keep the heel covered from friction.
- Avoid
- Do not cut, shave, or pull away thick skin around a crack.
Why cracks form
Heel skin bears repeated load, and a hard rim of dry skin can pull apart when the foot moves. Dry Skin, frequent hot washing, open-backed footwear, and indoor dry air can worsen this process. Athlete's Foot may cause scaling or fissures, often with itch or peeling elsewhere on the foot. Pain, bleeding, redness, or tenderness suggests that the crack needs closer attention rather than simple cosmetic care.
Care for cracked heels
After a brief lukewarm wash, pat dry and apply a thick fragrance-free moisturiser while the skin is still slightly damp. Emollient Therapy can soften the hard rim and support the skin barrier. Wear closed, supportive footwear and soft socks; avoid cutting the thick skin with blades or picking at fissures. Keep open cracks clean and covered, and stop any product that stings or causes a rash.
When to seek care
See a clinician if cracks are deep, bleeding, painful, recurrent, or not improving with regular moisturising. Seek prompt care for spreading redness, warmth, swelling, pus, fever, or difficulty walking. Arrange earlier review if you have diabetes, reduced sensation, poor circulation, or a history of slow-healing foot wounds.
Questions for your doctor
Is this mainly dry thickened skin, or could Athlete's Foot or another condition be contributing? Which moisturiser should I use, and how should I protect an open fissure?
Find care
General Clinics & Polyclinics in Abu Dhabi
That answer is general. If you want it applied to your own case, these are licensed general clinics & polyclinics listed in Abu Dhabi.
27 Ar Ruwwad St - Shakhbout City - MSH4 - Abu Dhabi - United Arab Emirates
Accepts: Daman, Thiqa, Cigna, MetLife +20 more
Al Ruwais, Al Dhafrah
Accepts: Daman, Thiqa, AXA, Cigna +16 more
Al Bahyah - Al Bahyah Old - Abu Dhabi - United Arab Emirates
Accepts: Daman, Thiqa, Cigna, Allianz Care +18 more
Abu Dhabi
Accepts: Daman, Thiqa, AXA, Cigna +27 more
Ordered by verification status and how complete each clinic's public record is, then alphabetically. This is a directory listing, not a ranking — Zavis does not rate or recommend providers.
A factual listing drawn from the DHA, DOH and MOHAP licence registers. It is not a referral, an endorsement, or advice that any of these providers is right for you.
Questions people ask
Can cracked heels heal with moisturiser?
Regular moisturising can help mild cracks by restoring flexibility, but deep, painful, or infected fissures need clinical assessment.
Why do heel cracks keep returning?
Ongoing dryness, pressure, open-backed footwear, or an untreated skin condition can keep the skin prone to splitting.
Related
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Medical disclaimer. This page is general health information, not medical advice, and it cannot diagnose you. Always consult a licensed healthcare provider about your own symptoms and treatment. In an emergency in the UAE, call 998 for an ambulance.