Treating dry, cracked heels at home

Short answer
At home, treat dry, cracked heels with regular thick moisturiser, gentle washing, supportive footwear, and protection from friction.
This answers one question. It is not a diagnosis and does not replace an assessment by a licensed doctor.
At a glance
- Apply
- Thick ointment after washing and before bed
- Protect
- Secure footwear and cotton socks
- Avoid
- Blades and aggressive filing on open cracks
What home care can address
Home measures are most useful when fissures are shallow and the surrounding skin is dry but not infected. Heel skin loses flexibility when its surface becomes rough or thick, so pressure can pull it apart. [Dry Skin](/symptoms/dry-skin/) and repeated friction can maintain the problem. Itching, peeling or scale around the toes may suggest [Athlete's Foot](/conditions/athletes-foot/), which may need a different treatment.
A gentle home routine
After a brief lukewarm wash, pat dry and apply a thick fragrance-free ointment while the skin is still slightly damp. Repeat after washing and before bed; cotton socks can help keep the product in place. Choose shoes that hold the heel securely and avoid walking barefoot on rough surfaces. Do not use a blade, acid, or aggressive file on a painful split. A pharmacist can explain [Emollient Therapy](/treatments/medical-dermatology/emollient-therapy/) and whether another product is suitable.
When home care is not enough
See a clinician if a crack is deep, bleeds, keeps reopening, or remains painful despite consistent care. Prompt assessment is needed for pus, increasing warmth, swelling, spreading redness, fever, or red streaking. If you have diabetes, numbness, or circulation problems, do not manage a significant foot wound alone.
Questions for your doctor
Is home care appropriate for this fissure? Should I use an antifungal product? What signs mean the crack needs dressing, prescription treatment, or review?
Find care
General Clinics & Polyclinics in Abu Dhabi
That answer is general. If you want it applied to your own case, these are licensed general clinics & polyclinics listed in Abu Dhabi.
27 Ar Ruwwad St - Shakhbout City - MSH4 - Abu Dhabi - United Arab Emirates
Accepts: Daman, Thiqa, Cigna, MetLife +20 more
Al Ruwais, Al Dhafrah
Accepts: Daman, Thiqa, AXA, Cigna +16 more
Al Bahyah - Al Bahyah Old - Abu Dhabi - United Arab Emirates
Accepts: Daman, Thiqa, Cigna, Allianz Care +18 more
Abu Dhabi
Accepts: Daman, Thiqa, AXA, Cigna +27 more
Ordered by verification status and how complete each clinic's public record is, then alphabetically. This is a directory listing, not a ranking — Zavis does not rate or recommend providers.
A factual listing drawn from the DHA, DOH and MOHAP licence registers. It is not a referral, an endorsement, or advice that any of these providers is right for you.
Questions people ask
How often should I moisturise cracked heels?
Apply after washing and again before bed; additional applications are useful whenever the skin feels tight or dry.
Can I file a cracked heel?
Gentle filing may be suitable for intact thick skin, but avoid filing directly over a painful, open or bleeding fissure.
Related
Related reading
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Medical disclaimer. This page is general health information, not medical advice, and it cannot diagnose you. Always consult a licensed healthcare provider about your own symptoms and treatment. In an emergency in the UAE, call 998 for an ambulance.