Lunettes(House Of Quality Optics)

التقييم العام

Patients visiting Lunettes (House of Quality Optics) L.L.C. often highlight the extensive selection of eyewear available, noting a wide array of choices that simplify the purchasing process. Many reviewers appreciate the affordability of the products, finding good value for their money. The staff's helpfulness is a recurring theme, with specific mentions of excellent service and support, particularly during insurance processing. Some customers have experienced prompt delivery and diligent follow-up until their orders are complete. However, a significant concern raised by a few individuals involves issues with repairs and customer service when problems arise. One reviewer detailed a frustrating experience with a broken frame hinge, encountering difficulties with repair requests and conflicting information from staff regarding their purchase details. Another patient reported a lack of communication and an out-of-service contact number after ordering eyeglasses, leading to extended waiting periods. While many find the shopping experience positive, these negative accounts point to potential inconsistencies in service delivery and after-sales support.

أبرز ما ذكره المرضى

• Wide product selection(2 إشارات)
• Affordable pricing(2 إشارات)
• Helpful staff assistance(3 إشارات)
• Insurance process support
• Timely delivery
• Repair issues
• Communication problems
• Free repairs for non-purchases

أصوات المرضى الحديثة