Icare Oasis

التقييم العام

Patients seeking care at Icare Oasis Branch of Excel Healthcare present a varied picture of their experiences. Many individuals express strong satisfaction with specific medical professionals, highlighting their knowledge and gentle approach, particularly with children. Dr. Sana Israr, for example, is frequently praised for her warm, patient demeanor with young patients and her thorough explanations for parents. Similarly, Dr. Suzee Abdelrahman receives commendation for her attentive and professional care, with one reviewer calling her the best GP experienced in Dubai. Dr. Dhanya Rajkumar is also noted for her professionalism and the comfort she provides during aesthetic treatments. The clinic's environment is often described as clean and well-organized, with polite staff contributing to a positive atmosphere for some. However, a significant number of reviews point to considerable issues with administrative processes and communication. Several patients report extended delays in receiving test results, with promises of quick turnaround times not being met. This lack of timely follow-up and perceived helplessness from staff has led to deep disappointment for some, impacting their overall view of the clinic's services. Concerns about unclear pricing and a lack of responsiveness from customer care also surface, suggesting areas where operational efficiency could be improved to match the positive clinical interactions experienced by others.

أبرز ما ذكره المرضى

• Professionalism of Doctors(4 إشارات)
• Patient Communication(2 إشارات)
• Staff Responsiveness(2 إشارات)
• Clinic Cleanliness
• Wait Times for Results(2 إشارات)
• Pediatric Care Quality
• Aesthetic Treatment Experience
• Customer Service Issues

أصوات المرضى الحديثة