Products for cracked heels: what to know

Short answer
Thick moisturising products and protective habits can soften cracked heels, while deep or infected fissures need medical attention.
This answers one question. It is not a diagnosis and does not replace an assessment by a licensed doctor.
At a glance
- Apply
- Use a thick emollient after washing and cover with breathable socks.
- Avoid
- Blades, harsh filing, and irritants on open fissures.
Why heels crack
Heel fissures develop when dry, thickened skin loses flexibility and splits under pressure. Open-backed footwear, prolonged standing, friction, and dry environments can contribute. Cracked skin may sting or bleed, especially when walking. Scaling between the toes or along the sides of the feet can point to athlete's foot rather than simple dryness, and the two problems can occur together.
Product routine for softer heels
After washing, pat dry and apply a thick emollient to slightly damp heels, then cover with breathable socks. Reapply regularly, especially after bathing. A clinician can recommend the right emollient therapy when fissures are persistent. Avoid cutting thick skin with blades, aggressive filing, or applying irritants to open cracks. Wear shoes that support the heel and reduce rubbing. Keep feet dry, do not share towels, and seek advice about antifungal treatment if there is persistent scaling or itch.
When to seek care
Arrange a medical review for cracks that are deep, repeatedly bleeding, very painful, or not improving with regular moisturising. Seek prompt care for increasing redness, warmth, swelling, pus, fever, or red streaks. People with diabetes, reduced foot sensation, poor circulation, or immune problems should have foot cracks assessed early, even when they look small.
Questions for your doctor
Is this dry skin, athlete's foot, eczema, or another cause? Which emollient and dressing should I use? Is the fissure infected? How should foot care change if I have diabetes or reduced sensation?
Find care
General Clinics & Polyclinics in Abu Dhabi
That answer is general. If you want it applied to your own case, these are licensed general clinics & polyclinics listed in Abu Dhabi.
27 Ar Ruwwad St - Shakhbout City - MSH4 - Abu Dhabi - United Arab Emirates
Accepts: Daman, Thiqa, Cigna, MetLife +20 more
Al Ruwais, Al Dhafrah
Accepts: Daman, Thiqa, AXA, Cigna +16 more
Al Bahyah - Al Bahyah Old - Abu Dhabi - United Arab Emirates
Accepts: Daman, Thiqa, Cigna, Allianz Care +18 more
Abu Dhabi
Accepts: Daman, Thiqa, AXA, Cigna +27 more
Ordered by verification status and how complete each clinic's public record is, then alphabetically. This is a directory listing, not a ranking — Zavis does not rate or recommend providers.
A factual listing drawn from the DHA, DOH and MOHAP licence registers. It is not a referral, an endorsement, or advice that any of these providers is right for you.
Questions people ask
Can I use petroleum jelly on cracked heels?
A thick barrier ointment may reduce water loss and protect the surface; apply it to clean skin and avoid trapping moisture between the toes.
When are heel cracks urgent?
Increasing redness, warmth, swelling, pus, fever, or red streaks can signal infection and should be assessed promptly.
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Medical disclaimer. This page is general health information, not medical advice, and it cannot diagnose you. Always consult a licensed healthcare provider about your own symptoms and treatment. In an emergency in the UAE, call 998 for an ambulance.