Abeer Medical Center, Sharafiyah, Jeddah مركز العبير الطبي، الشرفية، جدة

Overall sentiment

Abeer Medical Center in Sharafiyah, Jeddah holds a 3.9 rating from 3,518 Google reviews, and the five recent reviews we hold are split: three give five stars and two give one star. The positive reviews are about doctors. One reviewer says a doctor listened patiently, explained clearly and gave the right treatment, and calls the staff professional and cooperative. Another had an orthopedic consultation, praises the doctor's manner with patients and thanks the doctor's nurse. A third came in with a urine infection, saw a second doctor after the first one's shift ended, and found both polite and professional. The two one-star reviews describe rude staff. At the ENT clinic, one reviewer says a nurse was rude and dismissive on two visits, reacted with attitude when told the blood pressure cuff was painfully tight, and, when asked how many patients were ahead, said the reviewer was late and more important cases came first. The same reviewer had switched ENT doctors and says the new doctor asked first about a receipt showing zero and advised against changing doctors; only the receptionist and the man handling appointments were kind and professional. The other one-star reviewer calls a receptionist at the token counter extremely aggressive and says several patients there were spoken to loudly and rudely. Both one-star reviewers ask the medical center to act on staff conduct.

What stood out

• Polite, attentive doctors(3 mentions)
• Rude nursing and reception staff(2 mentions)
• Calls for better staff conduct(2 mentions)
• Clear explanation of treatment
• Orthopedic consultation
• Handover to a second doctor
• Friction over switching doctors

Recent patient voices