New Al Musalla Medical Centre

التقييم العام

Patient experiences at New Al Musalla Medical Centre present a mixed picture, with significant praise for individual practitioners contrasted by notable issues with administrative and operational aspects. Many visitors highlight the compassionate and professional demeanor of specific doctors, particularly Dr. Zara Jabeen, who is commended for her attentive listening, clear explanations, and the positive impact of her treatment. This level of personal care contributes to a feeling of comfort and confidence among patients seeking medical help. However, a recurring theme in less favorable reviews points to a less welcoming front desk experience. One patron specifically mentioned rudeness from a receptionist, indicating a lack of basic courtesy and helpfulness when inquiring about appointments. Beyond staff interactions, some patients have expressed dissatisfaction with the treatment received, describing visits where they felt their issues were not properly addressed, receiving only general pain relief without a clear connection to their ailment. The pharmacy's refusal to provide a simple bag was also cited as a negative point. These operational shortcomings, particularly concerning patient interaction at the reception and the perceived effectiveness of treatments, detract from the positive experiences reported by others.

أبرز ما ذكره المرضى

• Doctor's communication style
• Receptionist rudeness
• Treatment effectiveness questioned
• Pharmacy service issue
• Patient comfort during treatment

أصوات المرضى الحديثة