Al Barsha Medical Center - PHC

التقييم العام

Al Barsha Medical Center - PHC receives a mixed reception from its patients, with experiences ranging from deep gratitude for urgent care to significant frustration with operational efficiency. Many patients express appreciation for the kindness, calmness, and professionalism of the medical staff, particularly during late-night emergencies. Specific nurses are highlighted for their gentle approach with children and their thorough wound care. The pharmacy department also receives praise for its helpful and efficient service. However, a recurring theme among negative reviews concerns extensive wait times. Some patients report waiting up to 20 minutes for registration and an hour or more for treatment, attributing this to a lack of a clear appointment system for treatment rooms and apparent underutilization of available facilities. One patient detailed a concerning experience with an injection, leading to persistent numbness. While the physical environment is described as clean and organized, the operational flow and coordination appear to be areas needing substantial improvement to match the positive interactions with individual staff members.

أبرز ما ذكره المرضى

• Staff kindness and professionalism(3 إشارات)
• Urgent care availability
• Pharmacy service efficiency
• Long wait times(2 إشارات)
• Operational flow issues
• Concerns about injections
• Clean facilities

أصوات المرضى الحديثة