Burjeel Home Care Services

التقييم العام

Burjeel Home Care Services L.L.C. presents a mixed reception among its users. Many patients have expressed significant satisfaction with the professionalism and helpfulness of the staff. Several reviewers specifically highlight the cooperative nature of the team, noting their experience in patient care. The convenience of receiving services at home, including COVID testing, is a recurring positive point. However, a notable negative experience involved a failure to update test results to the Al Hosn app, leading to travel complications. This particular reviewer reported a lack of support and communication via WhatsApp, indicating a significant breakdown in service delivery for specific procedural aspects. While the positive feedback often centers on the direct care provided by nurses and support staff, the critical review points to issues with administrative processes and digital integration, suggesting areas for improvement in their operational workflow and customer communication channels.

أبرز ما ذكره المرضى

• Professionalism of staff(3 إشارات)
• Helpful and cooperative team(2 إشارات)
• Home COVID testing convenience
• Nurse James's experience
• Acceptable pricing
• Al Hosn app update issues
• WhatsApp support problems

أصوات المرضى الحديثة