When is telemedicine consultation recommended for COVID-19?

The clinician may ask about fever, cough, sore throat, tiredness, breathing, hydration, medical conditions, medicines, and when symptoms began. Have any test result available and explain whether symptoms are improving or worsening. A remote review can help decide whether home care is reasonable, whether treatment needs discussion, and whether examination or monitoring in a clinic is needed.

Stay home while unwell and follow current local advice about reducing contact with others. Keep fluids nearby, rest, and use only medicines that fit your health history. Tell the clinician if you are pregnant, immunocompromised, or have heart, lung, kidney, or other long-term disease, because these details can change the assessment. Keep your phone charged and arrange help if you become weaker.

Seek emergency care for severe difficulty breathing, persistent chest pressure, new confusion, inability to stay awake, fainting, or lips or skin that look blue or grey. Seek prompt assessment if you cannot keep fluids down, pass very little urine, or your breathing and energy are getting worse. Do not delay urgent care while waiting for a remote appointment.

Ask how to monitor breathing at home, which symptoms require escalation, whether your conditions affect treatment choices, how to reduce household spread, and when follow-up should occur.