When is emollient therapy recommended for cracked heels?

Heel fissures often occur when thick, dry skin loses flexibility and opens under pressure from standing or walking. An emollient traps moisture, softens the hard rim, and helps the skin move with less pulling. The product works best when used consistently and when further drying and friction are reduced. Cracks can also be linked with eczema, psoriasis, fungal infection, or other health concerns, so repeated fissures should not be managed by moisturiser alone.

After a brief wash, pat the feet dry and apply a thick, fragrance-free emollient to the heels while the skin remains slightly damp. Covering the area with clean cotton socks can help keep the product in place. Choose supportive footwear and avoid walking barefoot on hard surfaces. Do not forcefully file painful cracks or pull away loose skin. Keep the spaces between toes dry and stop any product that causes burning or a new rash.

Arrange a clinical review for deep, painful, bleeding, or repeatedly reopening fissures, or when home care does not help. Seek prompt attention for pus, increasing warmth, swelling, spreading redness, fever, or difficulty walking. If you have diabetes, reduced sensation, poor circulation, or immune suppression, ask for advice before treating open cracks because a small wound may need closer monitoring.

Ask whether the cracks show simple dryness or another skin condition, which product strength and texture suit you, and whether a dressing or prescription treatment is needed. Mention itching, scaling elsewhere, new footwear, and any medical condition that affects healing.