What should you know about ordering a repeat prescription online?

A repeat prescription is intended for a medicine already prescribed for an ongoing condition. The clinician may check whether the dose, directions, other medicines, allergies, and monitoring remain appropriate. A request can be delayed or declined if information is missing, the medicine needs a review, or your symptoms have changed. A repeat request is therefore part of continuing care rather than a promise that the same prescription will be issued.

Use a [GP Consultation](/treatments/consultations-and-assessment/gp-consultation/) when you need to discuss changes, side effects, or a new concern.

Check the medicine label and enter the exact name, strength, directions, and quantity requested. Mention missed doses, side effects, new medicines, pregnancy or breastfeeding, and any change in your condition. Request the repeat before your current supply runs out, allowing time for review and dispensing. Keep taking it as directed unless a qualified clinician tells you otherwise, and never double a dose to make up for one you missed.

Arrange a clinical review if the medicine no longer controls your symptoms, you are having troublesome effects, or you have started or stopped another treatment. Seek urgent help for severe breathing trouble, chest pain, fainting, sudden confusion, or signs of a serious allergic reaction. An online repeat request is not the right route for an emergency.

Ask when your treatment should be reviewed, whether you need blood or other monitoring, how to handle a missed dose, and which side effects require prompt advice.