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Hayah Insurance vs William Russell

UAE Health Insurance Comparison 2026

Hayah Insurance

private

3,504 providers

2 plans

Est. 2008

DOH regulated

William Russell

private

3,215 providers

2 plans

Est. 1992

DHA, DOH regulated

Hayah Insurance has 2 plans from AED 2,400 a year and 3,504 in-network providers in 8 cities. William Russell has 2 plans from AED 8,000 a year and 3,215 in-network providers in 8 cities. Both insurers have the most providers in Dubai. Network counts are providers in the UAE Open Healthcare Directory that list each insurer; premiums are indicative.

Hayah Insurance vs William Russell — At a Glance

AttributeHayah InsuranceWilliam Russell
Typeprivateprivate
Founded20081992
HeadquartersAbu DhabiDubai
RegulatorsDOHDHA, DOH
Number of Plans22
Premium RangeAED 2,400 – 10,000AED 8,000 – 34,000
Total Network Size3,5043,215
Cities Covered88
DentalYesYes
OpticalYesYes
MaternityYesYes
Mental HealthYesYes
InternationalNoYes
Co-pay Range20%0% – 10%
Claims Phone800-4292404-297-6700

Coverage columns reflect whether at least one plan from the insurer includes that benefit. Premiums are indicative annual ranges.

Network Comparison by City

CityHayah InsurancevsWilliam Russell
Dubai
1,539
vs
2,102
Abu Dhabi
1,147
vs
610
Sharjah
285
vs
208
Al Ain
293
vs
122
Ajman
116
vs
67
Ras Al Khaimah
68
vs
64
Fujairah
46
vs
34
Umm Al Quwain
10
vs
8

Provider counts from the UAE Open Healthcare Directory. Green highlights the city leader.

Hayah Insurance Plans

Hayah Insurance

Hayah Basic Health

Basic

Individuals and small businesses in Abu Dhabi

AED 2,400 – 4,300/yr

Annual limit: AED 200,000 · shared room · 20% co-pay

Dental
Optical
Maternity
Mental Health
International
Digital claims submissionIndividual and family plans available

3,504 providers

View details →

Hayah Insurance

Hayah Family Care

Enhanced

Families and corporate employees in Abu Dhabi

AED 5,000 – 10,000/yr

Annual limit: AED 500,000 · semi-private room · 20% co-pay

Dental (AED 3,000)
Optical
Maternity
Mental Health
International
Dental and optical includedDigital-first experienceGrowing Abu Dhabi network

3,504 providers

View details →

William Russell Plans

William Russell

William Russell Gold Health

Enhanced

British and Commonwealth expat professionals and families

AED 8,000 – 15,000/yr

Annual limit: AED 1.0M · semi-private room · 10% co-pay

Dental (AED 4,500)
Optical
Maternity
Mental Health
International
Dedicated account managerInternational coverageDental and optical included

3,215 providers

View details →

William Russell

William Russell Platinum Health

Premium

Senior expat executives and HNW families

AED 18,000 – 34,000/yr

Annual limit: AED 2.0M · private room · 0% co-pay

Dental (AED 10,000)
Optical
Maternity
Mental Health
International
Zero co-payPrivate roomWorldwide coverage including USA

3,215 providers

View details →

Verdict

Choose Hayah Insurance if you need a larger provider network, lower entry-level premiums. Choose William Russell if you prioritise more comprehensive coverage options. Both are established insurers in the UAE market. The best choice depends on your employer's plan options, budget, required coverage, and preferred hospital network in your city.

Hayah Insurance vs William Russell — FAQ

Which is better, Hayah Insurance or William Russell?

It depends on your needs. Hayah Insurance has 3,504 providers across 8 cities and offers 2 plans starting from AED 2,400/yr. William Russell has 3,215 providers across 8 cities with 2 plans from AED 8,000/yr. Choose Hayah Insurance if you need a larger provider network, lower entry-level premiums. Choose William Russell if you prioritise more comprehensive coverage options.

Is Hayah Insurance cheaper than William Russell?

Yes, Hayah Insurance's entry-level plan starts from AED 2,400/yr, compared to William Russell's cheapest plan at AED 8,000/yr. However, plan pricing varies by age, nationality, visa type, and employer. Enhanced and premium tiers may differ. Always obtain a personalised quote from each insurer.

Which has a bigger network in Dubai, Hayah Insurance or William Russell?

William Russell has a larger Dubai network with 2,102 providers, compared to Hayah Insurance's 1,539 providers. Network sizes are based on the UAE Open Healthcare Directory data.

Does Hayah Insurance or William Russell cover dental?

Both insurers offer dental coverage on their enhanced and premium plans. Hayah Insurance's dental sub-limit goes up to AED 3,000/yr, while William Russell offers up to AED 10,000/yr. Basic plans from both insurers typically exclude dental.

Can I switch from Hayah Insurance to William Russell?

Yes, you can switch insurers during your policy renewal period. In the UAE, health insurance is typically renewed annually. When switching from Hayah Insurance to William Russell (or vice versa), be aware of: (1) Pre-existing condition waiting periods may restart — check the new insurer's policy, (2) Maternity waiting periods usually reset, (3) Any ongoing treatment authorisations need to be re-submitted. Coordinate with your employer's HR department if on a group plan. Both Hayah Insurance and William Russell have dedicated claims and onboarding teams to facilitate the transition.

How do I compare Hayah Insurance and William Russell plans?

Use the UAE Health Insurance Navigator on this page to compare Hayah Insurance and William Russell side-by-side. Key factors to compare: (1) Annual premium — Hayah Insurance starts from AED 2,400/yr, William Russell from AED 8,000/yr, (2) Network size — 3,504 vs 3,215 providers, (3) Coverage — dental, optical, maternity, and mental health inclusion, (4) Co-pay percentages, and (5) Provider availability in your city. Scroll down for the full comparison table.

Disclaimer: Plan details, premiums, and network sizes are indicative, based on publicly available UAE insurance market data. Obtain personalised quotes from Hayah Insurance and William Russell or an authorised broker. Provider network data sourced from the UAE Open Healthcare Directory.