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AI Call Centre on the Cloud

AI Agents That Deliver Human-Like
Customer Experience

Conversational AI agents that understand, interact, and enhance customer experiences - just like human agents would. But infinitely scalable

BY THE NUMBERS

Scale at a rate humanly impossible & Thrive

200,000+

Agents Hours Saved

99%

Improvement in FRT

3x

Repeat Customers

125%

Improvement in NPS

Watch our AI Agents in Action

Streamline support without pre-built journeys.

13%

of support escalations fully automated with Zapier

10 min

saved per escalation

— Korey Marciniak, Senior Manager of Customer Support Strategy and Operations

AI Support Agent demonstration
Flexible Model Selection icon

Flexible Model Selection

Experiment with leading AI models like GPT, llama, and Claude to find the best fit for your business needs

Omnichannel Engagement icon

Omnichannel Engagement

Deploy your AI Agent across Web, Chat, Voice, and more—effortlessly reaching customers on their preferred platforms.

Multilingual Support icon

Multilingual Support

Break language barriers with AI that supports 100+ languages, ensuring seamless global communication

Automate Phone Support with Voice Agents

Expedite resolution even when handling large volumes of phone queries through advanced intent detection, context-aware responses, and multilingual support in 100+ languages

CALLS

Voice-first AI for Natural Conversations

Give your customers the freedom to express themselves naturally—anytime, anywhere

Voice-first AI for Natural Conversations illustration
AUTOMATE

Effortless Assistance, Hands-Free

Let customers speak instead of typing, making interactions faster, smoother, and more personal

Effortless Assistance, Hands-Free illustration
AI X HUMAN

Dynamic Call Routing

Route calls based on their actual need rather than rigid menu options, driving faster resolution and higher customer satisfaction

Dynamic Call Routing illustration
EMOTION

An Empathetic, Intelligent Listener

Your AI Agent doesn't just hear—it understands, responds, and solves problems with care

An Empathetic, Intelligent Listener illustration

AI + Human:
The Best of Both
Worlds

Empower your AI voice agents to collaborate with human teams - handling calls start to finish, while allowing seamless human intervention when it matters most. Perfect for high-stakes or sensitive conversations.

Schedule time with our team

STEP 1

Omnichannel
Agent Inbox

  • AI Agents answer calls, messages, and forms instantly from all channels.
  • Every interaction be it voice or chat, is visible in one place for your team.
  • Humans can monitor live or take over instantly when needed.

STEP 2

Seamless
Handoff to
Human Agents

  • AI flags complex or emotional calls for human intervention.
  • Escalations are routed intelligently without dropping context.
  • Team members can join mid-call or pick up where the AI left off.

STEP 3

Work With Any
Live Chat Tool

  • AI voice agents plug into existing phone systems and CRM tools.
  • Agents surface transcripts, customer data, and intent signals in real-time.
  • Teams use their own tools - Zavis handles the heavy lifting underneath.

FAQ

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